We ship your order as quickly as possible, always!. SHIPPING COSTS. Canada. Shipping is free for all orders $95+ (before taxes and after discounts) anywhere in Canada. Orders below this minimum will be entitled to a preferential flat rate of $11.95 a
You will know your order has been received when you get an order confirmation email. Once your order ships, you will also receive a shipment notification email and a final email once your order is out for delivery.
How do I track my order?. Once your order is assembled by our team, you'll receive an automated email with your shipping number. You can track your order directly on the carrier's website using this number for real-time updates on your shipment's sta
If you need to change the shipping address on an order you've placed, please notify us as soon as possible. Since we aim for quick processing, most orders are shipped within 24-48 hours, and once shipped, no changes can be made. We recommend reviewin
My parcel seems to be lost. What should I do?. All shipping charges, including those for returns, are non-refundable. Please also note that if you make a mistake in the address, the second shipping attempt will be at your expense at all times (even i
Please note that extreme temperatures (both hot and cold) can damage our products. Therefore, if you're not home at the time of delivery, our carrier reserves the right to postpone it or drop off your order at a service point near you.
I have received my order but my product was damaged in transport. what do I do?. We are sorry to hear that your order arrived damaged!. Write us at [email protected] or by chat (the icon at the bottom right of your screen) with your order number star