My item was damaged in shipping. What should I do?Updated a year ago

I have received my order but my product was damaged in transport. what do I do?

We are sorry to hear that your order arrived damaged!

Write us at [email protected] or by chat (the icon at the bottom right of your screen) with your order number starting with SOJACO, which product is damaged, and supporting photos. We will get back to you as soon as possible to discuss the options with you.