What is the shipping and delivery policy?Updated 5 days ago

Shipping Policy

We ship your order as quickly as possible, always!

SHIPPING COSTS

Canada

Shipping is free for all orders $95+ (before taxes and after discounts) anywhere in Canada. Orders below this minimum will be entitled to a preferential flat rate of $11.95 across the country.

United States

For now, shipments to the United States are on pause due to new regulations. We hope to resume deliveries very soon and truly appreciate your understanding and patience.

International

Shipping to eligible international destinations is at the customer's expense. shipping fees will vary depending on the destination region. please note that customs fees, if applicable, are also the responsibility of the customer.

*It is very important to double check the address entered when you place an order. We are not responsible for any costs incurred if there is an error or if you forget a detail (eg. unit number) in your address.

DELIVERY TIMEFRAME

Quebec and Ontario

We have a standard, 2-4 business days processing time, plus a 3-7 business days shipping ETA depending on your location. There may be additional delays beyond our control on the carrier's end.

National (rest of Canada)

We have a standard, 2-4 business days processing time, plus a 5-7 business days shipping ETA depending on your location. There may be additional delays beyond our control on the carrier's end.

United States

We have a standard, 2-4 business days processing time, plus a 10 business days shipping ETA, depending on your location. There may be additional delays beyond our control on the carrier's end and at customs.

International

We have a standard, 2-4 business days processing time, plus a 12 business days shipping ETA, depending on your location. There may be additional delays beyond our control on the carrier's end and at customs.