AT SOJA&CO., OUR GOAL IS TOOFFER YOU THE BEST EXPERIENCE WITH OUR PRODUCTS. Follow the tips below to get the most out of your local, eco-friendly, toxin-free products. CANDLES. BEFORE FIRST USE. Cotton wicks must be trimmed to 1/4 inch above the wax

AT SOJA&amp;CO., OUR GOAL IS TO OFFER YOU THE BEST EXPERIENCE WITH OUR PRODUCTSFollow the tips below to get the most out of your local, eco-friendly, toxin-free products.<hr data-start="253" data-end="256" style="text-align: center;">CANDLESBEFORE FIRST USE<ul data-start="294" data-end="586"><li data-start="294" data-end="368">Cotton wicks must be trimmed to 1/4 inch above the wax before each use</li><li data-start="369" data-end="485">Place the candle on a stable, heat-resistant surface &#x2014; away from children, pets, drafts, and flammable materials</li><li data-start="486" data-end="586">To light the candle, tilt it slightly and bring a lighter or match to the wick for a few seconds</li></ul>DURING FIRST USE<ul data-start="611" data-end="990"><li data-start="611" data-end="724">Always let the entire surface melt (1 to 2 hours depending on size) to avoid tunneling and wick extinguishing</li><li data-start="725" data-end="805">Do not burn the 2 oz size for more than 2 hours &#x2014; the container may overheat</li><li data-start="806" data-end="886">For larger formats, limit burn time to 4 hours (ideally 2&#x2013;3 hours per cycle)</li><li data-start="887" data-end="990">Recenter the wick after each use, while the wax is still melted, to prevent the glass from cracking</li></ul>FOR SUBSEQUENT USES<ul data-start="1018" data-end="1285"><li data-start="1018" data-end="1133">Always trim the wick to 1/4 inch before each use &#x2014; a wick that&apos;s too long or too short can extinguish the flame</li><li data-start="1134" data-end="1213">Remove ash, match debris or any foreign object from the wax before lighting</li><li data-start="1214" data-end="1285">Use a snuffer to extinguish the candle to avoid smoke and splashing</li></ul>HELP, MY WICK KEEPS GOING OUT! Here are a few solutions:<ul data-start="1352" data-end="1714"><li data-start="1352" data-end="1522">Wax tunneling: Melt the top layer with a hairdryer or match (careful with the heat), then absorb excess wax with a paper towel or even it out with a rounded knife</li><li data-start="1523" data-end="1596">Ash build-up: Remove it before lighting or the flame will be weak</li><li data-start="1597" data-end="1714">Poorly trimmed wick: Always trim the cotton wick to 1/4 inch before each use to avoid premature extinguishing</li></ul>REUSING THE CONTAINERS<ul data-start="1745" data-end="2041"><li data-start="1745" data-end="1808">When about 1/4 inch of wax remains, your candle is finished</li><li data-start="1809" data-end="1896">Place the jar in the freezer or pour boiling water over the cooled wax to remove it</li><li data-start="1897" data-end="2041">Hand wash with mild soap and give your jar a second life &#x2014; it&#x2019;s yours to reinvent! Here are a few of our ideas (and feel free to share yours!)</li></ul><hr data-start="2043" data-end="2046">REED DIFFUSERSHOW TO USE IT<ul data-start="2088" data-end="2318"><li data-start="2088" data-end="2226">Remove the diffuser from its packaging, unscrew the cap, and insert the reeds one by one, spacing them out to absorb the fragrance oil</li><li data-start="2227" data-end="2318">Let them soak for a few minutes, then flip them so the saturated ends release the scent</li></ul>FLIPPING THE STICKS<ul data-start="2346" data-end="2605"><li data-start="2346" data-end="2470">It&#x2019;s best to flip the reeds every 1 to 2 weeks, but feel free to adjust this frequency based on your preferred intensity</li><li data-start="2471" data-end="2550">If the scent becomes weaker or less noticeable, it&apos;s time to flip the reeds</li><li data-start="2551" data-end="2605">Diffusers work best in small to medium-sized rooms</li></ul>REPLACING THE STICKS<ul data-start="2634" data-end="2829"><li data-start="2634" data-end="2754">High-quality reeds can last up to six months, but you may notice a drop in fragrance intensity after the first month</li><li data-start="2755" data-end="2829">For best results, we recommend replacing the reeds every 2 to 3 months</li></ul>EXTENDING THE LIFE OF YOUR DIFFUSER<ul data-start="2873" data-end="3129"><li data-start="2873" data-end="2967">Flip the reeds regularly for even diffusion and wipe them with a soft cloth to remove dust</li><li data-start="2968" data-end="3028">Avoid direct sunlight and heat to reduce oil evaporation</li><li data-start="3029" data-end="3129">For a more eco-friendly option, refill your diffuser instead of replacing it. Shop refills here.</li></ul><hr data-start="3131" data-end="3134">CAR DIFFUSERSUNPACKING THE PRODUCT<ul data-start="3183" data-end="3294"><li data-start="3183" data-end="3256">Remove the empty diffuser and fragrance oil bottle from the packaging</li><li data-start="3257" data-end="3294">Unscrew the diffuser&#x2019;s wooden cap</li></ul>FILLING THE DIFFUSER<ul data-start="3323" data-end="3427"><li data-start="3323" data-end="3386">Use the dropper to fill the car diffuser with fragrance oil</li><li data-start="3387" data-end="3427">Tightly screw the wooden cap back on</li></ul>ATTACHING THE DIFFUSER<ul data-start="3458" data-end="3561"><li data-start="3458" data-end="3539">Tie the diffuser to your rearview mirror at the desired height using the cord</li><li data-start="3540" data-end="3561">Inhale and enjoy!</li></ul>TO DO<ul data-start="3575" data-end="3725"><li data-start="3575" data-end="3655">When the scent fades, gently tilt the diffuser to let the cap absorb the oil</li><li data-start="3656" data-end="3725">Don&#x2019;t tilt it for too long or turn it upside down &#x2014; it could leak</li></ul>TO AVOID<ul data-start="3742" data-end="3978"><li data-start="3742" data-end="3857">Don&#x2019;t shake the diffuser once filled &#x2014; a saturated cap can cause cracks, leaks, and damage to your car interior</li><li data-start="3858" data-end="3893">Clean up any spills immediately</li><li data-start="3894" data-end="3978">Prolonged sun exposure may alter the color of the oil &#x2014; this is perfectly normal</li></ul><hr data-start="3980" data-end="3983">FOR THE PLANET Extend the life of your diffuser by refilling it with our 60 ml refill &#x2014; enough for more than 8 uses!To visit our product care page, follow this <a href="https://sojaco.ca/en/pages/entretien-des-produits">link</a>For any additional questions or feedback, contact our team at <a data-start="4175" data-end="4192" rel="noopener">support@sojaco.ca</a>.<hr data-start="4199" data-end="4202"> For further information or any questions, contact us directly at <a href="mailto:support@sojaco.ca">support@sojaco.ca</a>.

SOJA&CO. product care guide

Did you notice that your candle burns leaving a certain thickness of wax on the edges of your jar as pictured? This situation is common but is not normal since it directly impacts the life of your candle. Why is my candle burning in a tunnel?. Soy wa

Did you notice that your candle burns leaving a certain thickness of wax on the edges of your jar as pictured? This situation is common but is not normal since it directly impacts the life of your candle. Why is my candle burning in a tunnel?&#xA0;Soy wax candles have an excellent shape memory, that is, the wax keeps in memory the wax surface that was melted during the first ignition and will continue to melt according to this surface.&#xA0;To avoid any unpleasant surprises, it is really important, during the first ignition, to let your candle burn until the entire wax surface is evenly melted. Can I fix the tunnel on my candle?Yes, it is possible to save your candle. The sooner you react, the easier it will be to recover it. We recommend that you follow the foil method explained in this <a href="https://www.instagram.com/reel/CoasNIrp0sf/?utm_source=ig_web_button_share_sheet&amp;igshid=MzRlODBiNWFlZA==" rel="noopener noreferrer" target="_blank">video</a>.

My candle burns in a "tunnel"

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