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SOJA&CO. product care guideUpdated 6 months ago

AT SOJA&CO., OUR GOAL IS TO
OFFER YOU THE BEST EXPERIENCE WITH OUR PRODUCTS

Follow the tips below to get the most out of your local, eco-friendly, toxin-free products.


CANDLES

BEFORE FIRST USE

  • Cotton wicks must be trimmed to 1/4 inch above the wax before each use

  • Place the candle on a stable, heat-resistant surface — away from children, pets, drafts, and flammable materials

  • To light the candle, tilt it slightly and bring a lighter or match to the wick for a few seconds

DURING FIRST USE

  • Always let the entire surface melt (1 to 2 hours depending on size) to avoid tunneling and wick extinguishing

  • Do not burn the 2 oz size for more than 2 hours — the container may overheat

  • For larger formats, limit burn time to 4 hours (ideally 2–3 hours per cycle)

  • Recenter the wick after each use, while the wax is still melted, to prevent the glass from cracking

FOR SUBSEQUENT USES

  • Always trim the wick to 1/4 inch before each use — a wick that's too long or too short can extinguish the flame

  • Remove ash, match debris or any foreign object from the wax before lighting

  • Use a snuffer to extinguish the candle to avoid smoke and splashing

HELP, MY WICK KEEPS GOING OUT!
Here are a few solutions:

  • Wax tunneling: Melt the top layer with a hairdryer or match (careful with the heat), then absorb excess wax with a paper towel or even it out with a rounded knife

  • Ash build-up: Remove it before lighting or the flame will be weak

  • Poorly trimmed wick: Always trim the cotton wick to 1/4 inch before each use to avoid premature extinguishing

REUSING THE CONTAINERS

  • When about 1/4 inch of wax remains, your candle is finished

  • Place the jar in the freezer or pour boiling water over the cooled wax to remove it

  • Hand wash with mild soap and give your jar a second life — it’s yours to reinvent! Here are a few of our ideas (and feel free to share yours!)


REED DIFFUSERS

HOW TO USE IT

  • Remove the diffuser from its packaging, unscrew the cap, and insert the reeds one by one, spacing them out to absorb the fragrance oil

  • Let them soak for a few minutes, then flip them so the saturated ends release the scent

FLIPPING THE STICKS

  • It’s best to flip the reeds every 1 to 2 weeks, but feel free to adjust this frequency based on your preferred intensity

  • If the scent becomes weaker or less noticeable, it's time to flip the reeds

  • Diffusers work best in small to medium-sized rooms

REPLACING THE STICKS

  • High-quality reeds can last up to six months, but you may notice a drop in fragrance intensity after the first month

  • For best results, we recommend replacing the reeds every 2 to 3 months

EXTENDING THE LIFE OF YOUR DIFFUSER

  • Flip the reeds regularly for even diffusion and wipe them with a soft cloth to remove dust

  • Avoid direct sunlight and heat to reduce oil evaporation

  • For a more eco-friendly option, refill your diffuser instead of replacing it. Shop refills here.


CAR DIFFUSERS

UNPACKING THE PRODUCT

  • Remove the empty diffuser and fragrance oil bottle from the packaging

  • Unscrew the diffuser’s wooden cap

FILLING THE DIFFUSER

  • Use the dropper to fill the car diffuser with fragrance oil

  • Tightly screw the wooden cap back on

ATTACHING THE DIFFUSER

  • Tie the diffuser to your rearview mirror at the desired height using the cord

  • Inhale and enjoy!

TO DO

  • When the scent fades, gently tilt the diffuser to let the cap absorb the oil

  • Don’t tilt it for too long or turn it upside down — it could leak

TO AVOID

  • Don’t shake the diffuser once filled — a saturated cap can cause cracks, leaks, and damage to your car interior

  • Clean up any spills immediately

  • Prolonged sun exposure may alter the color of the oil — this is perfectly normal


FOR THE PLANET
Extend the life of your diffuser by refilling it with our 60 ml refill — enough for more than 8 uses!

To visit our product care page, follow this link

For any additional questions or feedback, contact our team at [email protected].




For further information or any questions, contact us directly at [email protected].

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